Rates & Delivery Times
Currently gamestop.ca processes and ships items Monday-Friday. Orders placed on Saturday or Sunday will be processed and/or shipped the following business day. We will not be processing or shipping orders on the following holidays: New Years Day, Family Day, Good Friday, Victoria Day, Canada Day, Labour Day, Thanksgiving Day, Christmas Day and Boxing Day.
Please note that all home delivery orders are currently shipped from Ontario, so delivery times will vary based on the delivery address and shipping options you provide at checkout. To receive your order as quickly as possible, please select the "Express Shipping" option at checkout.
Domestic Handling - Canadian Addresses
gamestop.ca does not ship nor make deliveries on weekends. Weekend days should not be considered when calculating your delivery date.
Will my order be taxed?
All orders will be taxable according to the provincial tax codes of the address to which they are delivered.
Will there be duties on product that I order from gamestop.ca?
No. Because gamestop.ca ships from within Canada, you will not be required to pay additional duties or tariffs on items that you purchase.
Do you deliver to PO Boxes?
gamestop.ca does deliver to Canadian PO Boxes. Orders shipped to PO Boxes must be shipped using our PO Box service, and cannot be shipped Express.
Do you deliver internationally?
gamestop.ca will only ship orders within the country of Canada.
Ship-To Prohibitions
Please be informed that your designated ship to address must reflect the address of the ultimate end-user. gamestop.ca will not process any order which specifies an address of a freight forwarder, warehouse, distribution center, airport or hotel.
Delivery on Statutory Holidays
Statutory Holidays: Our shipping service does not make deliveries on Statutory Holidays. Express shipments scheduled for delivery on a Statutory Holiday will be delivered on the following day. If a title is scheduled for release on a Statutory Holiday, express orders will be delivered the following day.
Click here for the full list of Statutory Holidays: http://www.statutoryholidays.com/index.php
Civic Holidays: Please note that our shipping facility is located in Ontario. If an Ontario civic holiday falls on the Monday prior to a title's release, the title will not be shipped until the following day. In cases where a civic holiday is observed outside of Ontario, express shipments will be delivered until the following day.
Please be informed that your designated ship to address must reflect the address of the ultimate end-user. gamestop.ca will not process any order which specifies an address of a freight forwarder, warehouse, distribution center, airport or hotel.
Tracking Your Shipment
A Purolator or Canada Post tracking number is provided via email at the time your package ships. Please note that items that cannot be delivered may be returned to the Purolator or Canada Post depot for pickup. We strongly encourage our cusotmers to track their package online to ensure that it is successfully received.
